Gdajee's Privacy Policy

Gdajee is one of Bangladesh's most trusted online gaming platforms and takes the privacy of every player seriously. This Privacy Policy ("Policy") applies to the Gdajee website and all its services. It explains what personal information Gdajee collects, how it is stored, what it is used for, and how your data is kept secure.

By creating an account or using Gdajee's services, you consent to this Privacy Policy. We sincerely encourage you to read it in full. If you have any questions, our support team is always here to help.

Gdajee's core principles are: We collect your information solely to provide our services — not to sell it. Your trust is our most valuable asset.

Gdajee collects only the information that is necessary — no unnecessary data is gathered. The types of information collected are described below:

Gdajee may collect your information through several methods. Each method is fully transparent and lawful:

• At Registration: Information you provide when creating an account — name, email address, mobile number, and date of birth.
• For Identity Verification (KYC): National ID or passport details provided during account verification.
• For Financial Transactions: Payment details collected during deposits or withdrawals.
• When using the platform: Logs and session data are automatically collected while you play.
• Cookies & Tracking Technologies: Information is collected through cookies while browsing the website.
• When Contacting Customer Support: When you reach out via live chat or email, the conversation is recorded.

Gdajee uses your data only for the specific purposes listed below. It is never used for any additional or unrelated purpose:

• Account management: Creating, maintaining, and managing your Gdajee account.
• Identity Verification: Completing the KYC process to prevent fraud and meet legal obligations.
• Financial Transactions: Processing deposits, withdrawals, and bonus payouts.
• Customer Support: Resolving your issues and answering your questions.
• Promotions & Bonuses: Sending relevant offers based on your preferences (if you have given consent).
• Security & Fraud Prevention: Preventing unauthorized access and fraudulent activity.
• Responsible Gaming: Identifying excessive gaming patterns to provide timely assistance.
• Legal compliance: Meeting the requirements of regulatory authorities.

Gdajee never builds advertising profiles from your data without your knowledge, nor does it sell your information to third parties for marketing purposes.

Gdajee does not generally share your personal information with third parties. However, sharing may occur in the following limited circumstances:

• Payment Provider: Limited data is shared with payment partners such as bKash, Nagad, Rocket, and others to process transactions.
• Identity Verifier: With authorized verification partners for the KYC process.
• Legal authorities: With relevant authorities pursuant to court orders, government directives, or legal obligations.
• Anti-fraud system: With authorized partners for fraud prevention and anti-money laundering purposes.

In all cases, Gdajee ensures that third parties follow the same standards of privacy and security. Your data is never shared with marketing companies or data brokers.

Gdajee uses cookies to enhance your experience on the website. Cookies are small text files stored in your browser. Gdajee uses the following types of cookies:

• Essential Cookies: Essential for login sessions and site functionality. These cannot be disabled.
• Functional Cookies: Used to remember your preferences and settings.
• Analytics Cookies: Used to understand user experience on the site — fully anonymized.
• Security Cookies: Used to detect fraud and bot traffic.

You can manage cookies through your browser settings. However, disabling essential cookies may cause certain features to not work properly.

Gdajee does not retain your information indefinitely. Each category of data has a defined retention period:

• Account information: For the duration the account is active and for 5 years after closure.
• Financial Transaction Records: A minimum of 7 years as required by law.
• KYC documents: 5 years after account closure.
• Gaming Logs: Up to 1 year.
• Customer Support Contact: Up to 3 years after last contact.
• Cookie Information: At session end or up to 1 year, whichever comes first.

Once the retention period expires, data is securely deleted in a way that cannot be recovered.

As a Gdajee user, you have full control over your own information. You may exercise the following rights:

• Right to access: Request to find out what information Gdajee holds about you.
• Right to Rectification: Request corrections to any inaccurate or outdated information.
• Right to Erasure: Request deletion of your data under certain circumstances.
• Right to Restrict Processing: You can restrict how your data is used for certain purposes.
• Right to object: You may object to marketing communications or profiling at any time.
• Right to Portability: You may request a copy of your data.
• Right to Withdraw Consent: Withdraw your consent to data processing at any time.

To exercise these rights, contact the Gdajee support team. We will do our best to respond to your request within 30 days.

Gdajee uses industry-leading security technology to protect your data. Our security framework operates across the following layers:

• SSL/TLS Encryption: All data transfers are secured with 256-bit SSL encryption. The padlock icon in your browser confirms that your connection is safe.
• Data Encryption: Sensitive data stored on our servers is kept encrypted to prevent unauthorized access.
• Two-Factor Authentication (2FA): Two-factor authentication can be enabled to add an extra layer of security to your account.
• Firewall & DDoS Protection: Advanced firewall and DDoS protection systems remain active at all times.
• Regular Security Audits: Regular security audits are conducted by third-party specialists.
• Access controls: Staff are granted access only to the information required for their role.
• Suspicious Activity Monitoring: An automated system operates 24/7 to detect unusual login activity or transactions and takes immediate action.

Gdajee's services are intended for users aged 18 and above. We do not collect information from minors and actively take steps to prevent them from using the platform.

• Age verification is required at the time of registration.
• Age is verified through the KYC process.
• If a minor's account is identified, it will be immediately suspended and all associated data deleted.
• Parents can report suspicious accounts to us.

To learn more about responsible gaming, visit our Responsible Gaming Visit the page.

Gdajee may update this Privacy Policy as needed. When changes are made, we will take the following steps:

• For significant changes, a notice will be sent to your registered email address.
• The date of the latest update will always be shown at the top of the page.
• Continuing to use the platform after any changes are made will be considered as your acceptance of the updated policy.
• If you do not agree to the updated policy, you will have the option to close your account.

For any privacy-related questions, requests, or complaints, please contact the Gdajee data protection team:

• Email: [email protected]
• Live Chat: 24/7 live chat support available after logging into the platform.
• Response Time: Typically within 1–3 business days.

Gdajee is always committed to protecting your privacy rights. Our goal is to keep your experience with us safe and trustworthy. For more information, visit our Terms and Conditions You may also visit the page.